Pet policy and traveling with dogs
Grand Hyatt San Antonio River Walk is dog-friendly: up to two dogs per room (individual limit 50 lb, combined 75 lb) with 48 hours' advance notice and a pet fee per stay; service animals are exempt. Contact the hotel before arrival to register pets and confirm any room-specific availability.
In this guide
Overview of the pet policy
Grand Hyatt San Antonio River Walk allows dogs only (no cats or other pets are listed) and requires at least 48 hours' advance notice before arrival. Service animals are exempt from the pet policy and any related fees.
The hotel permits a maximum of two dogs per room, with an individual weight limit of 50 pounds and a combined weight limit of 75 pounds. A pet fee applies per stay rather than per night.
- Advance notice required: 48 hours
- Maximum dogs per room: 2
- Individual weight limit: 50 lb
- Combined weight limit: 75 lb
- Service animals: exempt from fees and restrictions
| Policy item | Detail |
|---|---|
| Advance notice | 48 hours |
| Dogs per room | Up to 2 |
| Weight limits | 50 lb individual / 75 lb combined |
Pet fees and length-of-stay rules
Pet fees are charged per stay. The property distinguishes between shorter and longer stays when applying the fee.
Service animals are not charged the pet fee.
- Fee for stays up to 5 nights: fee applies per stay
- Fee for stays longer than 5 nights: higher fee applies per stay
- Service animals: no fee
| Stay length | Fee type |
|---|---|
| Up to 5 nights | $100 per stay (hotel-listed amount — check with hotel) |
| More than 5 nights | $200 per stay (hotel-listed amount — check with hotel) |
Booking and check-in procedures for guests with dogs
When you book, notify the hotel at least 48 hours before arrival so staff can register your dog(s). The hotel requires dog tags on arrival as part of the check-in process.
Standard check-in at Grand Hyatt San Antonio River Walk begins at 4:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be possible subject to availability and might incur additional fees.
- Notify hotel 48+ hours before arrival
- Bring proof of reservation and be prepared to show dog tags at check-in
- Check-in time: 4:00 PM; check-out: 11:00 AM
| Item | What to expect |
|---|---|
| Advance notice | 48 hours required |
| Dog tags | Required upon arrival |
| Service animals | Exempt from pet fees and registration |
In-room rules and which rooms to request
Rooms can accept dogs under the stated limits; the hotel lists multiple room types including Room, Room (High Floor), Club Room, Room, Corner, Executive Suite, Suite (Fiesta), Luxury Suite and Suite (Ambassador). Confirm specific room-type availability for guests traveling with dogs at booking.
Be prepared to follow standard in-room expectations: keep dogs on a leash or in a carrier when outside the room, and supervise them to avoid damage. The hotel notes pet fees and weight limits but does not list an alternate pet-only room category.
- Check availability for specific room names when booking
- Supervise dogs at all times in guest rooms and public areas
- Follow hotel guidance on cleaning/damage charges if applicable
| Sample room names to request | Notes |
|---|---|
| Room | Standard guest room (King or 2 Double Beds) — confirm dog availability |
| Club Room | Includes Grand Club access; verify pet rules for club lounge entry |
| Executive Suite / Suite (Fiesta) | Larger suites — availability for dogs should be confirmed at booking |
Where dogs are allowed on the property
The hotel's stated pet policy covers dogs in guest rooms; the dossier does not list specific hotel public areas where dogs are allowed or prohibited. Club access rules (Grand Club on the 23rd floor) provide food and beverage service — confirm whether dogs are permitted in the Grand Club before planning to bring them there.
Public areas such as restaurants and lounges may have separate health and safety rules. On-site dining venues include Moda Fare, Ruth's Chris Steak House, Tejas Lounge and Spoonful Provisions; check with the hotel for each venue's dog policy.
- Confirm with the hotel whether dogs may accompany guests to the Grand Club or restaurants
- Service animals are allowed in all public areas as required by law
- Use the outdoor public spaces nearby (River Walk and Hemisfair Park) for walks
| Property area | Known guidance |
|---|---|
| Guest rooms | Dogs allowed within stated limits |
| Grand Club | Grand Club access is for certain room bookings; hotel's policy on dogs in the lounge should be confirmed |
| On-site restaurants | Policies not specified in dossier — ask hotel for each venue |
Nearby dog-friendly walks and services
Grand Hyatt San Antonio River Walk sits steps from the San Antonio River Walk and Hemisfair Park, both easy places to walk a dog. The River Walk offers paved paths suitable for leash walks; check local rules for leash requirements.
If you need pet services (grooming, daycare, or veterinary care), ask the concierge for recommendations and up-to-date local options.
- San Antonio River Walk: short walk from the hotel — good for leash walks
- Hemisfair Park: adjacent green space near the hotel
- Ask concierge for local groomers, vets and dog-walking services
| Nearby spot | Distance/notes |
|---|---|
| San Antonio River Walk | About a 5-minute walk from the hotel (downtown River Walk section) |
| Hemisfair Park | Adjacent to the convention center; easy access from hotel |
| La Villita/Market area | Short walk to pedestrian areas; watch for crowds and events |
Practical tips for traveling with your dog
Bring your dog's tags, vaccination records and any medications. The hotel requires dog tags on arrival; having current vaccination info handy can speed check-in and is useful in case of an emergency.
Pack a bed or blanket, food and water bowls, waste bags, and a leash. If you plan to use shared hotel facilities like the pool or fitness center, verify access rules for pets — children under 12 must be supervised in the pool, and fitness center access requires a guest room key.
- Have dog tags and vaccination proof ready at check-in
- Pack comfort and cleanup items (bed, bowls, waste bags)
- Confirm whether dogs can access any indoor dining or lounge areas before arrival
- Use the concierge for local dog services and nearby walking routes
| Item | Why bring it |
|---|---|
| Vaccination records & tags | Required/expected at check-in |
| Leash and waste bags | For walks on the River Walk and public areas |
| Comfort items (bed/toys) | Helps reduce barking and settling in the room |
