Age and kids policy at Grand Hyatt San Antonio River Walk
Grand Hyatt San Antonio River Walk is an all-ages hotel: guests 18 and older can check in; minors must be accompanied by a parent or legal guardian. Children 17 and younger stay free when using existing bedding in a parent or guardian’s room; the hotel is not an all-inclusive property and meals are charged separately.
In this guide
Who can check in and guest minimum age
The minimum check-in age at Grand Hyatt San Antonio River Walk is 18. Guests under 18 may check in or stay only when accompanied by a parent or official guardian.
At check-in you must present a valid government-issued photo ID or passport that matches the name on the card used for the reservation; the checking-in guest must be an authorized person on the booking.
Standard check-in time is 4:00 PM and standard check-out is 11:00 AM. Early arrivals or late departures can be requested but are subject to availability and may incur fees.
- Minimum check-in age: 18
- Under-18 policy: must be accompanied by parent/guardian
- ID requirement: government-issued ID or passport matching payment card name
- Check-in / check-out: 4:00 PM / 11:00 AM (subject to availability for changes)
| Policy item | What the hotel states |
|---|---|
| Minimum check-in age | 18 |
| Children staying free | Children 17 and younger free in parent/guardian's room using existing bedding |
| ID required | Valid government-issued ID or passport |
Family and children policy
Grand Hyatt San Antonio River Walk is marketed as a family-friendly hotel and welcomes guests of all ages. Children 17 and younger stay free when occupying the parent or guardian’s room and using existing bedding.
The property lists family-friendly amenities such as an arcade/game room and on-site restaurants that accept children. Some sources indicate rollaway cots may not be available at this property, so plan room bedding needs ahead of time.
- Children 17 and younger stay free with existing bedding
- Some rooms may not provide cots/rollaways—confirm in advance
- On-site family amenities include an arcade/game room
| Age | Policy |
|---|---|
| 0–17 | May stay free in parent/guardian’s room using existing bedding |
| 18+ | May check in independently |
Pool, fitness center and supervision rules
The hotel has a temperature-controlled 25-meter lap pool on the 5th floor with a sun deck. Pool hours are daily from 6:00 AM to 10:00 PM.
Children under 12 must be supervised by an adult to use the pool or fitness facility. The fitness center is open 24 hours and requires a guest room key for access.
- Pool: 5th-floor, 25-meter lap pool; open 6:00 AM–10:00 PM
- Children under 12: adult supervision required at pool and fitness center
- Fitness center: 24-hour access; guest room key required
| Facility | Supervision / access rule |
|---|---|
| Pool (5th floor) | Children under 12 require adult supervision |
| Fitness center | 24-hour access; guest room key required; children under 12 must be supervised |
Rooms, bedding and Grand Club access
Room types include Room, Room (High Floor), Room (Shower), Room, Bathtub, Club Room, Room, Corner, Executive Suite, Suite (Fiesta), Luxury Suite and Suite (Ambassador). Many room types offer either 1 King Bed or 2 Double Beds—check the specific room listing when booking.
The Grand Club (23rd floor) is a private lounge available to guests with Grand Club access rooms; it offers complimentary continental breakfast and evening hors d'oeuvres and beverages for qualifying room bookings.
- Room names to reference: Room; Room (High Floor); Room (Shower); Room, Bathtub; Club Room; Room, Corner; Executive Suite; Suite (Fiesta); Luxury Suite; Suite (Ambassador)
- Children using existing bedding stay free—confirm bed configuration when you book
- Grand Club access includes breakfast and evening hors d'oeuvres (hours vary)
| Room type example | Common bed options |
|---|---|
| Room | 1 King Bed or 2 Double Beds |
| Room (High Floor) | 1 King Bed or 2 Double Beds |
| Room, Corner | 1 King Bed |
Pet policy and service animals
Grand Hyatt San Antonio River Walk is dog-friendly but not a general pet-permit property for other animals. The hotel requires 48 hours' advance notice for dogs and asks for dog tags on arrival.
The property sets limits on dog size and number and applies pet fees; service animals are exempt from fees and the pet-notification requirement.
- Dogs: allowed with 48 hours' advance notice and dog tags on arrival
- Limit: up to two dogs per room; individual dog limit 50 lbs; combined limit 75 lbs
- Pet fees apply per stay; service animals are exempt from fees
| Policy element | What the hotel lists |
|---|---|
| Advance notice | 48 hours required for dogs |
| Number & weight limits | Up to 2 dogs per room; 50 lb individual / 75 lb combined |
| Service animals | Exempt from pet fees and advance-notice rule |
Dining and meal plan (not all-inclusive)
Grand Hyatt San Antonio River Walk offers multiple on-site dining venues (Moda Fare, Ruth's Chris Steak House, Tejas Lounge and Spoonful Provisions) but it is not an all-inclusive resort—meals and drinks are charged separately unless your rate or package specifically includes dining.
Moda Fare serves breakfast, lunch and dinner; Ruth's Chris operates a dinner service; Spoonful Provisions provides coffee and grab-and-go items. Grand Club access includes complimentary continental breakfast for eligible guests.
- Not all-inclusive: standard room rates do not include meals or drinks
- On-site restaurants: Moda Fare (all-day Italian), Ruth’s Chris Steak House (dinner), Tejas Lounge (cocktails) and Spoonful Provisions (coffee/grab-and-go)
- Grand Club guests: complimentary continental breakfast and evening hors d'oeuvres in the lounge
| Dining outlet | Typical service |
|---|---|
| Moda Fare | Breakfast, lunch, dinner (hours vary) |
| Ruth's Chris Steak House | Dinner service (hours vary) |
| Spoonful Provisions | Coffee and grab-and-go items |
